Principal Maximo SME — 20+ Years

IBM Maximo.
Done Right.
At Any Scale.

Principal-level Maximo consulting for government, defense, and enterprise EAM. Migrations, assessments, work management redesign, KPI programs, and program rescue. SDVOSB.

I'm Jason Brock — author of Work Execution Management in Maximo, creator of the IMPACT System, and a Principal Maximo SME with 20+ years across government, defense, pharma, utilities, and transit. I've done the work. I know where implementations fail. I know how to fix it.

View Services Publications & Books
20+
Years Maximo
725
KPI Library
9
Industry Sectors
$2M+
DoD Savings
Jason Brock at MaximoWorld 2024
Jason Brock
Principal Maximo SME  ·  Brock Industries  ·  SDVOSB
Trusted By
Deloitte IBM WMATA Battelle Pentagon NASA Celgene Kroger Cal Water Amtrak
Beta Live MaxScripts is now in beta — governance-first Maximo automation factory. Generate audit-ready scripts with cryptographic provenance in minutes. Learn More →
What I Do

Consulting Services

Every engagement is built around your Maximo ROI — from strategic implementations to hands-on training. I don't sell hours, I deliver outcomes.

MAS 9.x Migration

MAS 8.x end-of-support hit April 2026. If you are still on 8.x or earlier, I help you plan, execute, and validate the migration to MAS 9 — without the data quality debt, integration breakage, and governance gaps that derail most upgrades.

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Digital Products

Web Applications

Purpose-built tools for Maximo practitioners and maintenance operations teams. Same practitioner perspective as the books — not general SaaS.

Beta — Live Now

MaxScripts

Governance-first Maximo automation factory. Audit-ready scripts with cryptographic provenance, version-aware validation (7.6→9.x), and 40+ static analysis rules. BYOAI.

Maximo AutomationScript GovernanceBYOAI
Learn More →
Beta — Live Now

MaxGuide

Contextual AI guidance for IBM Maximo — a Chrome extension with role-aware, cited, confidence-tiered answers. 46 playbooks across 9 roles. BYOK.

Chrome ExtensionRole-AwareBYOK
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Career

Experience

From the Air Force machine shop to Deloitte to building my own practice — the through-line is Maximo, reliability, and making maintenance operations actually work.

2025 — Present

Principal Maximo SME

Brock Industries (SDVOSB)

Author of WEMiM, creator of the IMPACT System, developer of the 725-KPI reference library. MaximoWorld 2025 speaker and workshop presenter.

2023 — 2025

Principal Maximo Functional Consultant

Deloitte — GPS

Eminence hire to build the Maximo practice. Led Kroger EAM migration across Fleet, Retail, Manufacturing, and Logistics. Delivered 10 EAM workshops for Cal Water.

2021 — 2023

Customer Success Manager, Sustainability Software

IBM

Drove adoption for Maximo, MAS, TRIRIGA, and Environmental Intelligence Suite across the Southeast US. Co-defined roadmaps, led QBRs.

2017 — 2020

Maximo / Windchill Program Manager

WMATA — Washington Metro

Engineering, maintenance, supply chain, and procurement systems. COTR managing contractors and budgets.

2007 — 2015

Maximo Product Owner & Lead BA

Battelle Memorial Institute

Global CBRN asset management for DoD. $145M in assets. $2M+ in cost savings. Maximo 6.X–7.5, Syclo Mobile, 24/7 helpdesk for 200+ users worldwide.

1993 — 2003

Staff Sergeant (E-5)

United States Air Force — Edwards AFB & Kadena AB

Machinist and welder for rocket propulsion R&D and combat aircraft maintenance. Building Manager, Site Safety Officer, HAZMAT operator.

What Peers Say

Testimonials

Jason is the most knowledgeable Maximo Application Suite expert I know. He sets the bar extremely high and then exceeds all expectations.
AS
Adam S.
IBM
His expertise in Maximo consistently exceeded any technical resource I've encountered — his depth of knowledge and ability to communicate made him outstanding.
CB
Charlie B.
IBM
Jason combines deep expertise with a rare ability to translate complex challenges into clear, results-driven solutions. His approach consistently aligns MAS capabilities with real business needs.
KM
Kevin M.
IBM
Not only one of the most knowledgeable Maximo experts I've worked with — a natural leader who shows up with clarity, initiative, and follow-through.
UA
Umair A.
Deloitte
His collaborative approach and willingness to support his team make him an invaluable asset to any organization.
JC
John C.
Amtrak
Maximo KPI Guide Series

Books

One KPI per guide. Definition choices, Maximo field mapping, the control loop, and a 90-day implementation plan. Practitioner-written from 20 years of field work.

Inventory Turns KPI Guide cover
Wave 1

Inventory Turns

How fast your storeroom moves. The Maximo field mapping, the calculation, and the improvement levers that actually work.

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PM Compliance KPI Guide cover
Wave 1

PM Compliance

The foundational KPI for any PM program. Are your PMs getting done, on time, and to spec? This guide shows you how to measure and fix it.

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Schedule Compliance KPI Guide cover
Wave 1

Schedule Compliance

The gap between what gets scheduled and what gets done. How to measure it in Maximo and close it.

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Reactive Work % KPI Guide cover
Wave 1

Reactive Work %

The KPI that exposes how much of your work is unplanned. Definition, Maximo mapping, and a control loop to shift left.

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MTBF KPI Guide cover
Wave 1

MTBF

Mean Time Between Failures. What it measures, how to pull clean data from Maximo, and why most fleet numbers are meaningless.

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MTTR KPI Guide cover
Wave 1

MTTR

Mean Time To Repair. What it actually measures, how to get the data from Maximo, and why most organizations undercount.

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Planned Backlog KPI Guide cover
Wave 1

Planned Backlog

How much ready-to-schedule work you are carrying, measured in crew-weeks. Stop confusing total backlog with work you can act on.

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Planned Work % KPI Guide cover
Wave 1

Planned Work %

How much of your maintenance is planned vs. reactive. The baseline metric for maintenance maturity.

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Wrench Time KPI Guide cover
Wave 1

Wrench Time

The percentage of a technician's day spent turning wrenches. The workforce productivity metric that drives planning and scheduling improvement.

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Asset Availability KPI Guide cover
Wave 1

Asset Availability

The percentage of time an asset is available to run. Sounds simple. The definition choices and Maximo mapping are anything but.

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First Time Fix Rate KPI Guide cover
Wave 1

First Time Fix Rate

How often a job is done right on the first visit. Define it consistently in Maximo, then go after the callbacks.

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Total Maintenance Cost as % of RAV KPI Guide cover
Wave 1

Total Maintenance Cost as % of RAV

What you spend on maintenance relative to what your assets are worth. The executive metric that connects maintenance to finance.

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View All 12 KPI Guides →
Enablement Bundles

Store

Each KPI guide has a matching enablement bundle: SQL scripts, checklists, templates, and implementation files you can put to work on day one.

Enablement Bundle

Reactive Work % Bundle

SQL scripts for reactive ratio calculation, emergency vs. breakdown classification checklist, and a 30-day measurement template.

Browse Store
Enablement Bundle

PM Compliance Bundle

PM completion tracking queries, compliance scoring template, and a root cause analysis worksheet for missed PMs.

Browse Store
Enablement Bundle

Schedule Compliance Bundle

Schedule adherence SQL, weekly compliance dashboard template, and a deviation tracking worksheet.

Browse Store
Browse Full Store →
Let's Talk

Ready to Get More
From Your Maximo?

Whether you need an assessment, a full implementation, a training program, or a second opinion — I'm direct about scope, timeline, and what it will actually take.

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